FAQ
As a genset manufacturer, we provide the standard post-receipt procedure: inspection, adding fluids, battery connection, and test runs. Follow these steps to ensure safety and longevity.
Read Full Answer →Diesel Service & Supply stands behind the quality of all the generators and industrial power equipment we sell.
Read Full Answer →We offer full OEM services for gensets – logo, voltage, enclosure, ATS, and engine brand customization. From 1 to 3000 kVA. Get your tailored quote today.
Read Full Answer →Our warranty period is 1 year or 1000 running hours whichever comes first. But based on some special project, we can extended our warranty period.
Read Full Answer →Our genset payment terms: 30% T/T advance, 70% T/T balance paid before shipment. Production starts after deposit. L/C at sight also accepted. Contact us.
Read Full Answer →Our MOQ is just 1 set for standard gensets. OEM and custom orders also flexible. Single set welcome with full support. Contact us today.
Read Full Answer →Our standard delivery time is 4–6 weeks after deposit. Stock units ship in 1–2 weeks. OEM orders: 6–8 weeks. Expedited service available.
Read Full Answer →Our diesel generator power range covers 20 kVA to 5000 kVA. We offer open, silent, ATS, and parallel solutions. Comprehensive power solutions for any project.
Read Full Answer →We are a factory-direct genset manufacturer – not a trading company. Lower prices, full customization, direct support, and strict quality control.
Read Full Answer →Can't Find What You're Looking For?
Our team is ready to answer any questions about our generators and solutions.