⚡ Kaichen Generator Set Manufacturer | ✉ cnkcpower@163.com | 📞 +86-18012341322

What is your warranty period?

FAQ 📅 2026-03-03 👁 33
Q

What is your warranty period?

A

Our warranty period is 1 year or 1000 running hours whichever comes first. But based on some special project, we can extended our warranty period.

Coverage includes:

Major components: engine, alternator, and control panel.

Defects caused by manufacturing or material faults.

Free replacement parts and technical support during warranty.

Exclusions:

Normal wear parts (filters, oil, spark plugs).

Damage due to improper operation, lack of maintenance, or unauthorized modifications.

We also offer extended warranty plans (up to 5 years) and optional on-site service packages. Please refer to your final sales contract for exact terms. Our warranty is backed by a global service network.

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